Terms of Service

Last Updated: 03/27/2025

Welcome to ParanoidHosting.com (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of all services provided by Paranoid Hosting, including but not limited to our web hosting, website maintenance, email delivery services, and our communications platform operating under the name TextAndFax.com.

By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Services Provided

Paranoid Hosting provides the following services:

  • Web hosting and server infrastructure
  • Website maintenance and support
  • Email delivery services, including campaigns sent on behalf of customers
  • DNS and domain management
  • Communications services including text and fax handling under TextAndFax.com

All services are provided subject to these Terms and any applicable Service Level Agreements (SLAs) or service-specific terms.

2. Acceptable Use

2.1 Prohibited Activities

You may not use our services to:

  • Engage in any unlawful, fraudulent, or deceptive activity
  • Transmit, store, or distribute harmful, abusive, harassing, or obscene content
  • Violate the rights of others, including intellectual property, privacy, or publicity rights
  • Disrupt, degrade, or compromise the security, performance, or availability of our infrastructure or services
  • Send spam, phishing attempts, or unsolicited messages
  • Send messages or faxes in excessive volume or with malicious intent
  • Misrepresent your identity or impersonate another person or entity

2.2 Compliance with Laws

You agree to comply with all applicable local, state, federal, and international laws when using our services.

3. User Accounts and Security

3.1 Account Registration

Some services require you to register an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the security and confidentiality of your account credentials. Notify us immediately at [email protected] if you suspect unauthorized access.

4. Message and Fax Handling

4.1 Message/Fax Processing

Through TextAndFax.com, we facilitate the transmission and routing of SMS, MMS, and fax messages. We do not guarantee message delivery or receipt, and we are not liable for delays, errors, or message failures.

4.2 System Review and Improvements

To maintain and improve the functionality of our systems, we may review anonymized or flagged message content. This review is limited to operational improvement and abuse prevention.

5. Email Campaigns

When we send emails on behalf of our customers:

  • We only send emails for clients we have an active business relationship with
  • Emails are sent only to recipients who have an existing relationship with our customers
  • We do not use purchased, scraped, or third-party email lists
  • Campaigns must comply with anti-spam laws (including CAN-SPAM and international equivalents)
  • We may require proof of consent or contact legitimacy
  • All campaign-related abuse reports should be directed to [email protected]

We reserve the right to suspend campaign activity for any client if we detect abuse, spam, or other violations.

6. Termination and Suspension

6.1 Violation of Terms

We may suspend or terminate your access to our services if you violate these Terms or engage in activities that threaten the integrity or reputation of our services or infrastructure.

6.2 Discontinuation

We reserve the right to modify, suspend, or discontinue any service (or part of a service) at any time, with or without notice.

7. Limitation of Liability

To the fullest extent permitted by law, Paranoid Hosting is not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to data loss, message delivery failures, or business interruption.

Our total liability under these Terms will not exceed the total amount paid by you for services in the three months preceding the incident.

8. Indemnification

You agree to indemnify, defend, and hold harmless Paranoid Hosting, its employees, contractors, and affiliates from and against any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of our services, your violation of these Terms, or any content you transmit or store using our services.

9. Modifications to Terms

We may revise these Terms from time to time. The most current version will always be available at here. Continued use of our services after any changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of laws principles. Any disputes will be resolved in the courts located in Summit County, Ohio.

11. Contact Information

For questions, complaints, or notices, contact us at:

Paranoid Hosting
Email: [email protected]
Abuse Reports: [email protected]
3155 E. Waterloo Rd.
Akron, OH 44312